Support Channels

  • Video Tutorials
  • Video Lessons

  • Learn as soon as possible the guidelines on how to revise a document or transfer a database via our line of step by step video training.

  • Ticketing System
  • A Ticketing System

  • Our client support team is at your service round the clock to help answer your requests. You will receive a response in less than one hour following the ticket submission.

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Forms of Support

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you need help supervising your shared hosting plans account, or need more resources for your sites, simply let us know and we’ll give you the most suitable reply.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • In case that you run into problems managing your SolusVM admin interface, or with any of the applications the VPS arrives pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • You intend to transform the configuration of your dedicated server? We are on duty around the clock to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and easy to navigate. But if, at any moment, you require help, you are able to rely on our 24/7 tech support service.
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