Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent support in good time is our top priority, so we backup each shared hosting plans plan with a 1–hour ticket answer warranty. As soon as you present a ticket or post an e–mail, our user help and support crew will do all they could do to supply the most adequate answer to your problem and to supply you with help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any question you could have in connection with our services. We now have experts present all of the time to generate help and support at any time necessary. You’ll be able to the ticketing system or send us an e–mail at any moment, or grab the telephone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, you are able to always just click the Help control key and locate your problem in the list of content articles that will come up. We have as well turned the majority of the content articles into training videos. The listing of educational videos will load if you choose the Videos option available on the top right.