You can find a lot of shared hosting suppliers on the market today, yet the majority of them are resellers who have limited resources, particularly when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you'll get through this particular way of communication will vary depending on the supplier - some provide you with professional phone support, many others offer basic and customer support only since some issues are more time-consuming and it is faster and easier to be resolved with a trouble ticket, especially if the situation has to be escalated. However, it is good to find that you can always reach your website hosting supplier since there're numerous small matters which can be resolved easily and in a timely manner through a call, not mentioning that you're able to get additional information regarding the services even before you become a customer.

Phone Support in Shared Hosting

In case you choose to purchase one of our shared hosting plans, you can contact our support crew over the phone for 14 hours per day. We can help you choose the ideal plan for your websites as we believe that it's better to discuss these matters with a live person. If you already have an account, we're able to help you with all of your sales/billing questions and / or general matters, even with some technical problems that do not need a lot of time or escalation to a system administrator because it'll be better to open a support ticket for time-consuming issues in order to have all the communication in one place. We have phone numbers in the United States, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always someone to assist you when you have any queries about the semi-dedicated server packages that we offer. Whether you need to know more about our plans, you have a billing issue or some general problem, you can call us. Though some more complex problems may require a support ticket in order to give some time to our technical support crew to analyze, we are able to assist you with numerous technical questions over the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the U.S.A., the United Kingdom and Australia, we have local phone lines in these countries as well. If you're in a different country, we have a global number where you are able to get in touch with us.